Challenge Your Exam Readiness With Our Free CAPM Practice Questions

A cause-and-effect diagram structures brainstorming around categories (e.g., Methods, Materials, Machines, Manpower, Measurement, Environment) to surface potential root causes of a problem (the “effect”). It’s ideal early in analysis to broaden thinking beyond obvious culprits and to prepare for targeted data collection and experiments. Pareto charts (Option A) prioritize categories by frequency, answering “which problems dominate?” but not “why do they occur?” Control charts (Option C) assess process stability over time and flag special-cause signals; they are diagnostic but not hypothesis-generating. Scatter diagrams (Option D) explore correlations between two variables, useful after suspects are identified. CAPM quality management encourages a toolkit approach: use Pareto to select the vital few defects, fishbone to hypothesize causes, 5 Whys to deepen analysis, and control charts or designed experiments to validate changes. Document findings in Manage Quality and confirm improvements via Control Quality, closing the loop with lessons learned and updated checklists/standards.