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When a question asks for the best supported conclusion, anchor your choice to language that is explicitly stated rather than inferred. The memo clearly states Elevator #2 will be out of service and gives two alternatives: (1) use Stairwells A or B, and (2) those with mobility limitations should call x7711 for assistance. That directly supports C. Option A overgeneralizes; only Elevator #2 is mentioned as down. Option B contradicts the rule restricting the freight elevator to staff and deliveries only. Option D is the opposite of what’s advised; the memo tells people to use Stairwells A or B, not that they’re closed. On TEAS Reading, distill each sentence into an operational rule (what to do, when, and for whom). Then test each answer: if it adds facts, contradicts the text, or relies on assumptions (e.g., “all elevators”), it’s not supported. Precision with dates, eligibility, and exceptions is key when reading policy-style passages.