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Comprehensive and Detailed Explanation:

Effective disability case management depends on coordinated communication among stakeholders. When communication becomes inconsistent, delays in obtaining functional information or workplace planning can postpone successful return-to-work outcomes.

The CDMS professional serves as a coordinator by encouraging timely communication, clarifying responsibilities, and ensuring that relevant functional information is sharedappropriately while protecting confidential medical information. Improved communication allows stakeholders to resolve misunderstandings, coordinate accommodations, and adjust plans as needed.

Allowing stakeholders to work independently increases the risk of inconsistent expectations and delayed decision-making. Making decisions without sufficient information may compromise employee safety and workplace effectiveness. Suspending case management removes an important source of coordination.

Strong communication supports collaborative problem-solving and is a fundamental component of effective disability management practice. It promotes timely intervention, appropriate accommodations, and successful reintegration into the workplace.