Challenge Your Exam Readiness With Our Free NDRT Practice Questions

The paragraph first introduces the intervention (four-day week), lists enabling practices (focus mornings, meeting-light afternoons), reports outcomes (lower burnout, equal output, steady response times), and notes a follow-up tweak (on-call rotation) that maintained service levels. Finance adds corroborating data (overtime dipped), reinforcing the outcome. This sequence—policy change, operational supports, measurable results, refinement—matches B. A is incorrect; the details directly support the conclusion. C would sort concepts; that’s not happening. D would narrate a company’s history; absent. On Nelson–Denny structure questions, watch for the “implementation stack”: core change plus process scaffolds and metrics. The presence of a targeted adjustment (on-call rotation) that resolves a potential gap (customer response) is a hallmark of methodical intervention write-ups, guiding you to a pattern label that reflects iteration and results.