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Question # 5

The HR team identifies a shortage of bilingual customer service representatives. What is the MOST strategic HR initiative?

Options:

A.

Offer language training to current employees while recruiting bilingual talent.

B.

Hire only temporary bilingual contractors.

C.

Increase pay for current employees without language skills.

D.

Eliminate bilingual requirements to broaden the candidate pool.

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SPHR Overview

Name Senior Professional in Human Resources
Code SPHR
Vendor Business
Certification Human Resource Certification Institute (HRCI)

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