Comprehensive and Detailed Explanation:
The NPD practitioner should facilitate a collaborative negotiation that moves the discussion away from positional arguments and toward shared organizational goals. Both departments presumably want safe, efficient trauma transfers. Clarifying that common purpose can create a foundation for determining appropriate responsibilities.
The practitioner should help stakeholders identify what content is required, which department possesses relevant expertise, which learners need education, what resources are available, and whether responsibilities can be divided. For example, one department might provide content expertise while NPD coordinates instructional design and the other contributes workflow scenarios.
Allowing conflict to continue can delay implementation and harm interdepartmental relationships. Assigning responsibility solely according to department size ignores expertise and operational needs. Creating separate conflicting programs risks inconsistent practice and learner confusion.
Effective negotiation seeks a workable solution while maintaining professional relationships. It may involve compromise, clarification of authority, consultation with leadership, or development of shared ownership.
The official ANCC NPD-BC Leadership domain expressly includes communication, collaboration, negotiation, consultation, conflict resolution, organizational concepts, and group facilitation. NPD practitioners frequently work across departments and disciplines, making the ability to facilitate agreement around shared objectives an important leadership capability.