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Comprehensive and Detailed Explanation:

Outcome measurement is essential for determining whether a disability management program is achieving its objectives. Effective measures should be directly connected to program goals and provide meaningful information about performance.

Examples of useful indicators include return-to-work success rates, disability duration, accommodation effectiveness, employee satisfaction, communication quality, and case resolution timelines. These measures help organizations understand strengths and identify areas requiring improvement.

Attendance at meetings only reflects participation in activities, not whether the program creates positive outcomes. Avoiding outcome measurement prevents evidence-based decision-making. Informal opinions may provide useful feedback but are not sufficient for evaluating overall effectiveness.

CDMS professionals support data-driven program evaluation because measurable outcomes help demonstrate program value, improve services, and guide future planning.