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Online connections blur personal and professional boundaries, risk confidentiality, and may expose clients to personal content that alters the therapeutic relationship. Best practice is to maintain a clear separation between personal social media and professional services. The social worker should decline the request and address it transparently in session: explain the rationale (protecting privacy, avoiding dual relationships, maintaining therapeutic focus), review the practice/agency social media policy, and offer appropriate communication channels (phone, secure portal). This conversation can also surface the client’s needs—perhaps seeking connection or crisis access—and redirect to clinically appropriate solutions (e.g., session frequency, after-hours protocols). Document the request, the policy basis, the discussion, and the agreed-upon communication plan. Option A undermines boundaries and confidentiality. Option B misses a chance to educate and clarify expectations. Option D is deceptive and unethical. A clear, policy-aligned decline with collaborative discussion protects both client and clinician while preserving trust.