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Crisis communication prioritizes clarity, empathy, and actionable information. The optimal sequence: acknowledge the human impact (sympathy), present verified facts (scope, affected areas), provide protective measures and resources (hotlines, consular assistance, local guidance), and direct audiences to reliable updates (official websites, social channels). This structure builds trust, avoids speculation, and empowers audiences. Option A injects “assign blame,” which is inappropriate in the acute phase and risks politicization. Option B misorders steps and adds jargon. Option D promises aid prematurely and references unverified reports, which undermines credibility. For FSOT examinees, mastering message architecture is essential: public affairs products must be timely, accurate, and empathetic, reflecting U.S. values while serving the immediate information needs of citizens and partners. This approach also aligns with standard government style guidance that emphasizes audience needs, plain language, and coordinated interagency messaging.