Challenge Your Exam Readiness With Our Free CCMA Practice Questions

Question # 74

A patient is angry about a long wait time and speaks loudly at the front desk. What should the CCMA do?

Options:

A.

Respond calmly, acknowledge the frustration, and offer solutions

B.

Argue with the patient to defend the office

C.

Ignore the behavior and continue working

D.

Tell the patient to leave immediately

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CCMA Overview

Name Certified Clinical Medical Assistant
Code CCMA
Vendor Medical Technology
Certification National Healthcareer Association (NHA)

CCMA Questions