Challenge Your Exam Readiness With Our Free CCMA Practice Questions

Question # 61

A patient becomes angry after receiving a bill. What is the CCMA’s best response?

Options:

A.

Tell the patient it’s not your problem

B.

Calmly acknowledge the frustration and refer to billing

C.

Argue with the patient until they calm down

D.

Ignore the complaint and continue working

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CCMA Overview

Name Certified Clinical Medical Assistant
Code CCMA
Vendor Medical Technology
Certification National Healthcareer Association (NHA)

CCMA Questions