Question # 36

At phone screening, a caller reports daily heroin use, last use 6 hours ago, chills, cramps, and a prior overdose last year. What is the counselor’s MOST appropriate immediate action?

Options:

A.

Book a standard intake for next week to complete paperwork

B.

Provide general relapse-prevention tips and end the call

C.

Triage for urgent withdrawal management/medical evaluation and facilitate a warm handoff today

D.

Advise the caller to taper use at home and hydrate

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