Question # 2

You become aware that a staff member discussed a client’s case in a public elevator. What is your BEST immediate response?

Options:

A.

Ignore it; not your concern

B.

Address the breach: report per policy to a supervisor/privacy officer, coach on confidentiality, and document the incident

C.

Post a warning about the staffer on social media

D.

Confront the staffer loudly in the lobby

Viewing question 2 out of 69 questions
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