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Orientation should reduce anxiety and clarify realistic expectations. The MAC explains attendance policies, rationales (continuity, safety), and supportive responses to barriers (transportation help, tele-options, reminder systems, case management) before punitive steps are considered. This approach is consistent with person-centered and trauma-informed care, reinforcing that discharge is a last resort after collaborative problem-solving. Absolute rules (A, D) undermine individualized care and may deter participation. Claiming not to track attendance (C) is misleading and erodes trust. The counselor also reviews grievance processes, privacy limits, and how progress is measured so clients can make informed decisions. By inviting discussion of likely barriers and co-creating an engagement plan (e.g., preferred contact methods, backup times), orientation becomes a therapeutic intervention that anticipates challenges, supports retention, and strengthens alliance.