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The paragraph ties policy (price listing) to outcomes: compliance improved, complaints fell, and an OER pilot preserved exam performance. Together, these support A: transparency plus open options reduced surprise costs without evident academic harm. B overclaims; the passage reports parity (“no drop”), not superiority. C contradicts the data—there’s no mention of increased failure. D dismisses transparency’s role despite reported benefits. On Nelson–Denny best-supported items, integrate qualitative (complaint reduction) and quantitative (exam scores) indicators linked to specific interventions. The staged timeline—initial spotty compliance, later adoption—also suggests ongoing implementation matters. The student push to expand zero-cost sections implies perceived value, reinforcing the interpretation that transparency and OER can improve affordability while maintaining outcomes.