Free CMQ/OE Practice Test Questions | Certified Manager of Quality / Organizational Excellence

Question # 8

Which measure best reflects customer loyalty?

Options:

Net Promoter Score (NPS)

Supplier defect rate

Process cycle efficiency

Number of corrective actions implemented

Viewing question 8 out of 72 questions

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CMQ/OE Overview

Name	Certified Manager of Quality / Organizational Excellence
Code	CMQ/OE
Vendor	Business
Certification	American Society for Quality (ASQ)

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